Fabienne’ s mission was to help managers and teams to elaborate a roadmap while in a period of major changes. The unit just went through 3 periods of restructurings. The atmosphere was morose. The 3-phases programme 1) one interview of each of the 6 managers in charge of the unit, 2) a dedicated workshop to rebuild trust among them and to identify the questions that the BU had to arise to meet the targeted objective of competitiveness, 3) a collaborative seminar involving all the employees around those crucial questions. The programme helped managers and employees to mobilise towards common goals, to identify concrete initiatives supporting those goals and to start implementing them.