The IT and Operations Executive of a bank has to meet an ambitious challenge: How to have two departments work together when they previously were separated, even rival? A two consecutive day seminar covered all the phases of the change initiative. Based on appreciative interviews, the workshops was rich in discoveries for the team members who knew each other a little. They allowed the 18 participants to identify a shared vision and about twenty proposals for the future. Thanks to this initiative, nine critical projects were launched and implemented.